Yes! Pacific offers a flexible prepaid solution to researchers who wish to expend the transcription component of their grant budget. Click here for more information, and to find out how to take advantage of Pacific’s prepaid transcription service.
FAQs – Invoicing
Can I prepay my transcription charges for grant purposes?
How do you bill for transcription services?
Where typing of audio is charged per minute, the audio file length is rounded up to the nearest minute. Where typing is charged per line, a line consists of 65 characters including spaces but not white space. This can be audited against the character count in MS word.
How do I pay for my transcriptions?
For research clients, an invoice itemising your files will be emailed to you soon after your files have been returned to your secure online account.
For professional clients, an invoice itemising your files will be emailed to you at the beginning of each month, for the previous month’s work.
Methods of payment are outlined on the invoice. We kindly request payment within ten days of invoice issue. We accept Direct Deposit, BPay, Mastercard, Visa, American Express, or cheque. We accept cheques payable to Pacific Solutions Pty Ltd (PO Box 2340 Milton QLD 4064).
Is GST or other tax payable on this service?
For Australian clients, a compliant Tax Invoice is provided and GST is payable. Overseas clients are exempt from GST and have the advantage of no tax being payable.
ISO 9001 & ISO 27001 Certified
We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified.
These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.
