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Australia Day Public Holiday 2018

Added: 19 January 2018

The Pacific Transcription office will be closed this coming Friday, 26 January 2018, due to the Australia Day national public holiday.  

If you require work to be completed during this time please contact us in advance so we can make alternative arrangements.  

Enjoy the short break!

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Should you discolose the nature of your audio files to your trusted transcription company? Absolutely!

Added: 12 October 2017

From time to time researchers approach us asking whether we would like to be informed about the nature of their audio files.  The answer is a resounding yes.  Why?

Having information about the content of the audio helps our typists to more fully contextualise the content, thereby reducing the chance of errors and ultimately producing a highly accurate transcript.

Read our blog article to find out more.  

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Why does Pacific use reCAPTCHA on online forms?

Added: 11 September 2017

We use reCAPTCHA so we spend less time dealing with sneaky spam bots, and more time engaging with real people, like you! 

reCAPTCHA is just one of the many steps Pacific takes to protect the data and security of our clients. 

reCAPTCHA is a free service from Google that helps protect websites from spam and abuse.  

Find out more about reCAPTCHA here:

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Pacific's Three Direct Dictating Methods - At Your Fingertips!

Added: 5 May 2017

Direct dictation eliminates the need to manually upload audio files to an individual’s secure client transcription account, which can be time consuming. 

Pacific Transcription offers medical and legal clients three direct dictation methods which make dictating safe, secure, easy-to-use and legally compliant.  

Read our blog post for more information, or contact the office to discuss your options with our friendly staff.

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Release the Pressure with Pacific's Prepaid Transcription Service

Added: 22 March 2017

Pacific Transcription's prepaid transcription service is perfect for researchers who need to expend a grant, but still have interviews to conduct.  

Contact us today to find out more, or visit our online shop for information and to purchase.

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Pacific's Quote Calculator Helps Australian Researchers

Added: 25 October 2016

As the end of the year fast approaches researchers are reminded that their grants must be acquitted, budgets balanced, tight time frames met...

Pacific's Quote Calculator is a handy tool which assists Pacific staff to provide clients with accurate assessment of transcription costs.  

Read our blog article to find out the number of ways Pacific helps Australian researchers meet their grant requirements.  

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Foot Pedal Compatibility - Introducing the Olympus Foot Switch Configuration Tool

Added: 6 October 2016

Read about foot pedal compatibility with the Olympus Foot Switch Configuration Tool, or catch up on dictation and transcription hardware and software issues, technology advances, voice recognition developments, and handy dictation tips and pointers - it's all covered.  

Get the best advice from experienced professionals - Pacific Transcription blog.

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5 Essential Keyboard Shortcuts for Researchers

Added: 1 September 2016

Researchers who use these top five keyboard shortcuts streamline daily workflow, save time, and ultimately improve the research experience.  Read our blog article to find out which keyboard shortcuts made the top five…

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Update Your Web Browser

Added: 9 August 2016

Newer browsers save you time, keep you and your data safer, and open up more opportunities for how you use online technology across multiple platforms and devices (desktop, laptop, tablet and smartphone).

Read our blog article for more information... 

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How Pacific's ISO Certification Benefits All Clients

Added: 13 July 2016

Pacific Transcription is proud to be ISO 9001 certified.  ISO 9001 is an internationally recognised quality management system (QMS) standard which outlines the requirements an organisation must maintain in their quality management system.

Pacific Transcription embraces the concept of delivering quality services and products to clients through a continual improvement process.

We measure our service. 

We report on our service. 

We improve our service. 

We are accountable to you, our clients, so you can be confident in the high quality service we provide. 

For more information on how Pacific Transcription’s ISO accreditation will positively benefit you and your company please click here to read our web page, or contact Pacific Transcription

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Three Top Dictating Tips for Medical Professionals

Added: 12 July 2016

Medical professionals know that professional dictating is a skill that is learned and developed over time. 

Read our blog article to find out how medical professionals get the best quality transcripts from their transcription company of choice - Pacific Transcription.  

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Pacific Transcription achieves ISO:9001 accreditation

Added: 17 June 2015

Pacific Transcription was recently awarded ISO:9001 certification, an internationally recognised standard for organisations who implement and maintain a quality management system. 

ISO accreditation means that Pacific’s business foundations are strong, robust and designed to provide the best suite of quality services possible to all our clients. 

Pacific Transcription is proud to sport the Best Practice Certification logo, which acknowledges this achievement. 

For more information on how this ISO accreditation will positively benefit you, please contact Pacific Transcription today.

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Need 256-bit AES encryption? Use the Olympus DS-7000

Added: 19 March 2015

The Olympus DS-7000 digital dictaphone meets important international data standards because it has a 256-bit AES encryption system which protects data from illegal access, and has a "Device Lock” function accessible by PIN code.  

256-bit AES encryption for electronic data is important and essential for government departments, medical practices and others who manage highly confidential information in a secure environment.  

Read our blog article to find out why Pacific recommends the DS-7000 to clients who need data-protected dictation.  

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What makes a GREAT Dictation app? Dictation Apps on SmartPhones

Added: 19 February 2015

Dictation Apps for SmartPhones are taking on more traditional methods of dictation.  Read our blog article on what dictation apps are, and which ones to look out for.  

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Outsourcing your transcription makes good business sense

Added: 7 January 2015

Outsourcing your transcription is easy and it makes good business sense.  There are many benefits to outsourcing your transcription needs to Pacific Transcription.  Read our blog article for details, and contact Pacific Transcription to start outsourcing today!

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Who's who in the Pacific Solutions network!

Added: 5 January 2015

We at Pacific Transcription are the Australasian branch of the global Pacific Solutions network. Operations for the entire Australasian region are managed from our offices in Brisbane, Queensland by our team of competent and friendly staff. The UK branch of Pacific Solutions operates from offices based in Glasgow and London, under the name Sterling Transcription

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Australian Universities adopt Acoustic Magic Voice Trackers as lecture microphone of choice

Added: 12 December 2014

Check out our blog article on the Acoustic Magic Voice Tracker microphones, and how universities across the USA and now Australia are using them in lecture theatres and classrooms.  

A great audio solution at a reasonable price.  Read on...

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Dictate + Connect Dictation App for iPhones - recommended by Pacific Transcription

Added: 5 December 2014

Pacific has partnered with Dictate + Connect dictation app for iPhones to bring you a direct file transfer option.  Read our blog article for details.  

For more information phone Pacific today! 

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Discounts for Not-For-Profit Organisations

Added: 27 November 2014

Pacific Transcription has Flexible rate, which suits clients who are not-for-profit organisations, students paying for their transcription out of their own pocket, or clients who upload 20+ hours of audio in a single batch.  Contact us for more details, or refer to your Research rate sheet, located in your secure client login account, for information.

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Is Your Research Grant Running Out?

Added: 12 November 2014

Pacific Transcription's prepaid transcription service is perfect for researchers who need to expend a grant, but still have interviews to conduct.  Contact us today to find out more, or visit our online shop for information and to purchase.

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Are you wondering what your research transcripts will actually look like?

Added: 17 July 2014

Are you wondering what your finished research transcript will look like? With all the different formatting options available around speaker identification/differentiation in transcripts, understanding what each option is and which is best suited to your needs can be confusing. 

Check out our blog article to read an outline of both our standard speaker identification policies and alternative options, including examples of each. 

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Need to change the Author ID on your DS-5000? Check out Pacific's blog for handy tips and pointers.

Added: 11 March 2014

Check out Pacific Transcription's blog for handy tips and pointers on transcription, dictation, recording great audio, product information, new releases and a whole lot more!

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